Cookie Policy

Last updated: [11/02/25]

This Cookie Policy explains how Source Wood Floors ("we," "us," or "our") uses cookies and similar tracking technologies on our website https://www.sourcewoodfloors.c... ("Website"). By using our Website, you agree to our use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They help improve your browsing experience by remembering preferences, analysing website traffic, and enabling certain functions.

2. How We Use Cookies

We use cookies for the following purposes:

• Essential Cookies – Necessary for the Website’s functionality, such as enabling secure logins and remembering your cookie preferences.
• Performance & Analytics Cookies – Help us understand how visitors interact with our Website by collecting anonymous data about page visits and traffic sources.
• Functional Cookies – Enhance your experience by remembering your preferences, such as language or region settings.
• Advertising & Targeting Cookies – Used by third-party advertisers to deliver relevant ads and track ad performance.

3. Types of Cookies We Use

We may use both session cookies (expire when you close your browser) and persistent cookies (remain until deleted or expire after a set period). Cookies can be first-party (set by us) or third-party (set by external services, such as Google Analytics).

4. Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to:
Block or delete cookies.
Set preferences for specific websites.
Receive alerts before cookies are stored.

Please note that disabling essential cookies may affect the functionality of the Website.

5. Third-Party Cookies

Some cookies on our Website are set by third-party services, including:

• Google Analytics (website traffic analysis)
• Social media platforms (e.g., Facebook, Instagram)
• Advertising networks (for targeted ads)

Go High Level AI Chatbot Cookies

The chatbot on our Website, powered by Go High Level, may use cookies to:

• Remember user sessions to maintain seamless conversations.
• Store user preferences and chat history for a more personalised experience.
• Track engagement and interaction with the chatbot to improve functionality.
• Integrate with marketing and analytics tools to assess chatbot performance

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulations, or our business practices. Any updates will be posted on this page with a revised "Last updated" date.

7. Contact Us

If you have any questions about this Cookie Policy, please contact us at:

Source Wood Floors
Diss Business Centre, Dark Ln, Scole, Diss IP21 4HD
orders@sourcewoodfloors.co.uk.
01379 642843